OpsHub Integration Manager
Bi-Directional IBM EWM and Azure DevOps integration
Connect enterprise engineering and development execution with two-way sync between IBM engineering workflow management formerly named IBM Rational Team Concert and Azure DevOps. No manual updates. No lost work item context. Just align teams and complete traceability across your development lifecycle.
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Align enterprise engineering with development
Engineering teams manage process templates and all custom work item types in IBM Engineering Workflow Management (EWM). Development teams execute sprints and track delivery in Azure DevOps. When these systems don’t connect, teams manually copy work item details, lose important context like mentions, and work with outdated information.
OpsHub Integration Manager connects IBM EWM and Azure DevOps with automatic two-way sync. Work items, process template-based entities, all custom work item types, and Azure DevOps work items stay aligned across both systems. Comments, mentions, attachments, and work item relationships transfer automatically. Both teams keep working in their preferred tools while everything stays synchronized in the background.
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Why OpsHub outperforms other integration platforms
Secure API-based architecture, not risky plugins
Rich data sync beyond basic fields
No-code configuration, minimal admin effort
Configure integration through a user interface without writing scripts or custom code. Set up field mappings, workflow rules, and sync direction using a graphical interface. Reusable configuration templates enable quick rollout across multiple projects.
The cost of disconnected engineering and development
- Planning misses engineering limits : Development teams work in Azure DevOps without visibility into upstream engineering decisions, leading to late-stage mismatches and delivery delays.
- Coordination overhead grows with scale : Large programs need people dedicated to translating information between IBM EWM and Azure DevOps. This coordination effort grows exponentially as programs scale.
- Release readiness becomes guesswork : Engineering teams lack visibility into Azure DevOps builds, making release validation and specification tracking dependent on manual investigation.
- Changes get lost between systems : Updates made in IBM EWM or Azure DevOps remain disconnected, causing outdated information, duplicate work, and coordination gaps.
- Teams build the wrong things : Development teams miss engineering updates or misunderstand requirements, leading to rework when delivered work does not match IBM EWM specifications.
How the IBM EWM AND Azure DevOps integration works
OpsHub Integration Manager connects IBM Engineering Workflow Management and Azure DevOps through near real-time, bidirectional synchronization that preserves complete work item context across both platforms.
IBM EWM to Azure DevOps:
Process template entities and custom work item types sync to Azure DevOps work items, user stories, and tasks. Comments, mentions, attachments, relationships, and key data are preserved.
Azure DevOps to IBM EWM:
Work items, user stories, tasks, sprint assignments, status updates, and developer comments sync back to IBM EWM so engineering teams stay updated on development progress.
Result:
Work items maintain bidirectional traceability across both platforms with automatic synchronization and complete execution visibility.
Integrate IBM EWM and Azure DevOps in 4 easy steps
Step
Configure IBM EWM and Azure DevOps connections
Step
Select projects and entities to integrate
Step
Define synchronization direction and filters
Step
Map fields and activate synchronization
Real-world integration in action
Problem Statement
Engineering work resides in IBM EWM with process templates, custom work item types, and structured workflows. Development execution happens in Azure DevOps with sprint planning and developer workflows. Without integration, work item context doesn’t reach development teams, and execution status doesn’t flow back to engineering.
Goal:
Maintain alignment between enterprise engineering and development teams through automated, bidirectional synchronization between IBM EWM and Azure DevOps.
- Engineering teams create work items with process template structures and custom work item types in IBM EWM, defining requirements, dependencies, and acceptance criteria.
- Work items synchronize automatically to Azure DevOps with complete context. Comments, mentions, attachments, and relationships map to work items, user stories, and tasks.
- Development teams work in Azure DevOps, updating sprint status, adding implementation notes, and moving work items through their workflow.
- Updates synchronize back to IBM EWM automatically. Engineering teams see development progress, sprint assignments, and completion status without manual follow-ups.
- The outcome: Engineering teams see development execution progress in real-time. Development teams work with complete engineering context. Program managers access full work item traceability for reporting and oversight.
Both teams work in their own platforms while data stays consistent and traceable.
Benefits for each platform
For IBM EWM users
- Track Azure DevOps sprint progress directly from linked work items
- Maintain process template and custom work item type structures
- See development velocity without leaving IBM EWM
For Azure DevOps users
- Access complete engineering work item context
- Understand engineering complexity behind user stories and tasks
- View work item history and mentions without switching tools.
Business value offered numbers
Better Resource
Utilization
Increase in Customer Satisfaction
0%Growth in SLA Turnaround Time
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