OpsHub Integration Manager

No-code integration platform for rich bi-directional sync

OpsHub Migration Manager

Zero downtime migration to tool of your choice

OpsHub Archive Manager

Keep Historical Data, Without Slowing Down Your Tools

OpsHub Migrator for Microsoft Azure DevOps

Migrate or restructure Azure DevOps Instances

OpsHub Data Bridge

Real-time, context-rich data lake for AI or analytics

Discover our story, vision, and impact.

By Domain

Software Development & Agile Engineering

No-code integration across teams & systems

IT Service Management & Customer Support

Enable collaboration between IT, support & business teams

Product Lifecycle Management & Systems Engineering

Connect PLM & engineering teams for smarter products

Requirements Management for Regulated Industries

Ensure regulatory compliance from start to release

Blogs

Explore the latest in technology and best practices

Case Studies

Success stories from the field

White Papers

Actionable insights for your business challenges.

Videos

See solutions in action

EBooks

Learn, plan, and execute with confidence

Press Releases

Official announcements and updates

Webinars

Join discussions that drive results

News Letters

Stay ahead with curated insights

OpsHub Support

Overview:

Customer-centricity is at the heart of everything we do at OpsHub, and “Delighting the Customer” has been our guiding philosophy since day one. With an intense focus on providing exceptional support and speedy resolution of issues, our top priority is to make our customers feel seen, heard, and supported across products and channels. Our products, services and resources are only an extension of the customer-first attitude we live by at OpsHub.

Which is why our core focus is providing our customers unparalleled one-on-one support and timely issue resolution. Our customer portal, product guides, training material, documentation and video library have been carefully designed to ease you into your OpsHub journey, gain maximum value from our products and make the best of your experience. In addition, each OpsHub customer has full access to our superior technical expertise and a plethora of resources at their disposal.

Support Services:

For our valued Community users and Commercial Edition users, here are some channels to reach out to us and get prompt, hassle-free resolution of your issues:

1. For Community Edition Users

OpsHub Integration Manager (OIM)’s Community Edition is a no-cost solution that is built to enable seamless collaborations between software teams and across best-of-breed tools.

Users of OpsHub Community get extensive support through our portal with FAQs, feature requests, product guides, and an active forum.
Use the Ask a Question feature to get prompt responses from other community members and our experts.

2. For Commercial Edition Users

For all our commercial editions (Professional and Ultimate), users can synchronize data across the 60+ Supported Systems in the ALM ecosystem, along with additional premium features based on their edition.
The Standard Support includes 24/7 support at no additional cost and an average resolution period of less than 48 hours.
Users can access the support portal on ServiceNow to raise tickets/incidents or queries. In addition, you can reach out to your dedicated customer success manager for any assistance you require.
To get detailed information on the terms and conditions of support, log into the Customer Service Portal and view our support policy.

Just Getting Started?

Learn how to get started on your support portal on ServiceNow with this video.

Have a top-priority support query?

For customers requiring advanced levels of support with mission-critical jobs, we offer added layers of support and services.
Reach out to your Customer Success Manager or OpsHub Sales to learn more about Premium Support and Professional Services.

Here’s what our customers have to say about the OpsHub Customer Support experience