Integration Solution
The Need for Integration
Customers today want a quality product, faster delivery, and a seamless experience throughout their journey. Therefore, organizations are doing everything possible to accelerate their time-to-market without compromising their product quality. The first step towards this endeavor is the creation of a unified ecosystem by bringing all tools and teams together by using an integration solution. It is crucial to eliminate the time-consuming manual collaboration process that leads to delays and sub-optimal decisions because teams do not have full context.
A well-integrated ecosystem has a collaborative set-up and allows the users to leverage the functional richness of the individual systems to create a highly productive delivery chain.
Integration between an Application Lifecycle Management (ALM) system and IT Service Management
(ITSM) system
Scenario
- A company providing financial aid and student information systems to the higher education market was struggling to manage the customer escalations internally. It was overwhelming for the development and support teams to keep their systems updated, manually.
Challenges
- Low productivity
- No cross-functional visibility
- Fractured communication
- Delayed reporting due to system silos
- Inconsistent data in different systems at any given time
Read here for detailed case study
How Integration Solution from OpsHub helps enterprises create a unified agile ecosystem
OpsHub offers a comprehensive integration solution, OpsHub Integration Manager, for Application Lifecycle Management (ALM) and DevOps space.
OpsHub Integration Manager (OIM) eliminates the challenge of choosing collaboration over functionality or vice versa. OIM synchronizes data from each connected system while allowing continued use of existing best-of-breed systems. It enables the teams to use the systems best suited for their roles and integrate them to facilitate transparency and seamless exchange of information.
OpsHub Integration Manager has a robust architecture and design that helps manage data in multiple systems in an accurate, reliable, and scalable manner. It supports a variety of end systems, such as ALM, Customer Relationship Management (CRM), Source Code Management (SCM), IT Service Management (ITSM), and so on.
Find Out More about OpsHub Integration Manager and its features.
Look at the systems supported by OpsHub Integration Manager.
To understand more about OIM’s editions and features, please see this page.
Why choose OpsHub Integration Manager?
OpsHub Integration Manager integrates 50+ ALM, DevOps, CRM, and ITSM systems. To read the popular integration use cases, Check It Out.