No-code integration platform for rich bi-directional sync
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Keep Historical Data, Without Slowing Down Your Tools
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Real-time, context-rich data lake for AI or analytics
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Modernize and move to cloud without disruption
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Build a compliant digital thread for complex environments
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Enable collaboration between IT, support & business teams
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Explore the latest in technology and best practices
Success stories from the field
Actionable insights for your business challenges.
See solutions in action
Learn, plan, and execute with confidence
Official announcements and updates
Join discussions that drive results
Stay ahead with curated insights
This guide explains how to maintain data integrity during Jira Cloud migrations, and Jira migration in general, using Jira Cloud Migration Assistant (JCMA) with OpsHub Migration Manager (OMM). It covers what moves, where integrity breaks, the checks that keep data accurate, and how the two tools work together.
Bi-directional real-time sync with OpsHub Integration Manager
OpsHub Integration Manager (OIM) connects Salesforce and Microsoft Dynamics 365 with a bi-directional, real-time sync. Sales teams working in Salesforce and support teams working in Dynamics 365 see the same accounts, cases, comments and statuses without manual updates or CSV exports. OIM acts as the middleware layer, so you don’t need custom API code to keep both systems aligned.
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Real-time access to customer issues and priorities
Real-time updates when a customer issue is resolved
Streamlines sales and support processes, thereby accelerating go-to-market
OpsHub Integration Manager integrates Microsoft Dynamics 365 and Salesforce bi-directionally. It ensures that all data is available to each user, in that user’s preferred system, with full context, in real-time. All supported entities between Microsoft Dynamics 365 and Salesforce synchronize with each other. Customer priorities, and other details available in Microsoft Dynamics 365 are also visible in the customer account in Salesforce.
Configure the Microsoft Dynamics 365 and Salesforce connectors with authentication details in OIM.
Select the projects in Microsoft Dynamics 365 and Salesforce to be synchronized.
Choose the entities to synchronize, such as requirements, tasks, and bugs.
Define the sync direction (one-way or two-way) and map relevant fields for synchronization.
Activate the sync and monitor integration performance through OIM’s dashboard.
The support team is unable to prioritize the tickets from different customers. As they don’t understand the priorities of the tickets, they end up taking up the least important tickets first and the most important tickets at the end.
If Microsoft Dynamics 365 and Salesforce are integrated, the support team will have visibility into the order in which the customer tickets need to be prioritized.
The support team is unable to prioritize the tickets from different customers. As they don’t understand the priorities of the tickets, they end up taking up the least important tickets first and the most important tickets at the end.
