Real-time ALM and DevOps Integration | OpsHub Integration Manager (OIM)


OpsHub Integration Manager*

Moving to agile. Agile development teams need real-time access to consistent, current and accurate data. Teams also want to use the best standalone tool for each specific task. OpsHub Integration Manager meets both objectives: OIM synchronizes data from each connected system while allowing continued use of existing best-of-breed tools.

Agility at scale. OIM connects ALM and DevOps systems for Development, Business Planning, Product Management, Test/QA, and Help Desk/CRM. Visibility across the entire development environment increases productivity, decreases omissions and duplications, and improves business decision-making.

*We also support the recent release of Visual Studio 2017

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Accurate, Reliable, Scalable

Failure Management. If a target system is unavailable and an entity fails to be synchronized, OIM provides automatic failure notification. OIM administrators can then resolve the condition and re-try, or modify the transaction to resolve the failure condition.

Subsetting. The ability to specify query criteria to select a subset of all the elements being synced.

Multi-project support (Enterprise Edition only). Enables syncing across multiple projects in a single integration.

Metadata sync Uni- and bi-directional sync of areas, iterations, milestones, versions, and sprints (available only for Jira, TFS, Rally, HP and VersionOne).

Automatic Recovery. Bugs, process failures, and system failures can happen while updates are in-flight or being applied to the destination system. OIM automatically identifies and recovers from such failures and ensures that all changes are processed. No transactions or changes are ever lost or duplicated.

History Preservation. OIM maintains a complete history as changes and status updates flow among integrated systems. History is maintained even when an individual system becomes unavailable. Once that system is restored, all transactions that occurred during the downtime will be reflected.

Conflict Resolution. Conflict detection and resolution is built into OIM. If conflicts are not resolved (either because no conflict resolution mechanism has been configured, or because the mechanism does not resolve the conflict), then conflicts are logged into the event error queue for manual resolution.

Extensive system support. OIM integrates systems in Requirements Management, Version Control, Quality Management, Build Management, Change Management, Project Management, Customer Support, Help Desk and more.

Real-time synchronization. Unidirectional sync enables master systems to distribute information to other systems for read-only consumption. Bidirectional sync allows changes in any of the integrated systems, ideal for teams using best-of-breed tools for specific functional needs.

Deployment options. OIM can be hosted by OpsHub, installed on-premise, or deployed in a customer cloud. OIM administrators in any deployment configuration manage their OIM environments completely via a web-based administration tool.