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ServiceNow - Azure DevOps (VSTS) Integration

ServiceNow is used as an IT Service Management (ITSM) in several enterprises that operate in Application Lifecycle Management (ALM) space. By integrating ServiceNow and Azure DevOps, enterprises can dramatically speed up customer issues resolution times and align support and development teams to focus on common goals. Integrating ServiceNow and Azure DevOps (VSTS) via OpsHub Integration Manager (OIM) enhances collaboration between the customer service and development teams. This, in turn, helps resolve the customer issues faster and provides visibility to both teams into customer priorities. The video depicts how users can integrate the two systems using OIM, enabling cross-functional transparency and bringing rich functionalities to the ecosystem.