Resources - Videos
OpsHub Customer Service Management Interface in ServiceNow
Customer satisfaction is a key differentiator that can help companies stand out in the current competitive market scenario. Hence, the role of customer service or the support team is vital in ensuring a superlative customer experience. OpsHub's Customer Service Management Interface in ServiceNow allows the dynamic exchange of information between the customers and OpsHub’s support team. Customers can use this channel to register a query, make a request, renew the license, or report an issue. In addition, the wide range of self-service options helps customers and OpsHub’s support team collaborate effortlessly to create cases and resolve issues. This video depicts the functionality of the OpsHub Customer Service Management interface in ServiceNow.