Modern Requirements4DevOps integration

The integration of Modern Requirements4DevOps with ServiceNow helps the customer service and product management teams communicate efficiently, in real-time. This, in turn, helps resolve customer issues faster.

Modern Requirements4DevOps – ServiceNow Integration Overview

In an Application Lifecycle Management (ALM) environment, the choice of systems and the collaboration between the cross-functional teams play a great role in delivering quality solutions. While the choice of systems impacts the productivity of a team, cross-functional collaboration helps the teams get complete context of the business requirements. Best-of-breed systems such as Modern Requirements4DevOps and ServiceNow bring rich functionalities to the ecosystem.

By integrating Modern Requirements4DevOps and ServiceNow, the customer service and product management teams would be able to collaborate better on the customer issues reported on the requirements. As the overall collaboration in the ecosystem would increase, the response time will go down and the quality of response would improve.

How Modern Requirements4DevOps – ServiceNow integration is beneficial for an enterprise

  • Real-time access to customer issues and priorities
  • Communication on the workitems from the native systems itself
  • Real-time updates when a customer issue is resolved

With Modern Requirements4DevOps + ServiceNow integration, enterprises can:

Modern Requirements4DevOps ServiceNow Integration

How OpsHub Integration Manager integrates Modern Requirements4DevOps and ServiceNow

OpsHub Integration Manager integrates Modern Requirements4DevOps and ServiceNow bi-directionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘tickets’ from ServiceNow automatically synchronize to Modern Requirements4DevOps and all the entities and details associated with the ‘tickets’ synchronize back to Modern Requirements4DevOps.

Popularly synchronized entities

Modern Requirements4DevOps ServiceNow Entities Mapping

Use Case: Modern Requirements4DevOps integration with ServiceNow

Problem statement: The support team receives a ticket from a customer and shares it with the development teams via email. The development team and support team interact with each other and identify this ‘ticket’ as a defect. As the product management team is not kept in loop, they are not aware about the defect found in the product.

Solution: When Modern Requirements4DevOps, the development system, and ServiceNow are integrated using OpsHub Integration Manager, all three teams would be up-to-date about the status of the customer issue without manual exchange of information.

  1. The support team receives a ticket from the customer.
  2. The support team, then, shares it with the development teams via email.
  3. The development team identifies it as a defect.
  4. As the support, development, and product management systems are integrated, all the teams are up-to-date about the details of the new ‘defect’ found in the product.
  5. The development team later resolves the defect and updates it status to ‘closed. The change also reflects in ServiceNow and Modern Requirements4DevOps in real time.
Modern Requirements4DevOps integration with ServiceNow

Benefits of integration for Modern Requirements4DevOps and Micro Focus ALM/QC users

Modern Requirements4DevOps
users

  • Traceability for business requirements throughout the ALM tool chain
  • Visibility into customer issues and priorities
  • Reduced dependency on manual communication for business decision making

ServiceNow users

  • Access to the business requirements and associated updates from within ServiceNow
  • Easy to categorize and transfer customer tickets to backend teams
  • No manual efforts needed to keep product management teams on customer issues and priorities

Check Modern Requirements4DevOps integration with other systems

Modern Requirements4DevOps integration

The integration of Modern Requirements4DevOps with Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane) brings the business, product, and quality teams together to accelerate product development and scale agile practices.

Modern Requirements4DevOps – Micro Focus ALM Integration Overview

In an Application Lifecycle Management (ALM) environment, the choice of systems and the collaboration between the cross-functional teams play a great role in delivering quality solutions. While the choice of systems impacts the productivity of a team, the cross-functional collaboration helps the teams get complete context of the business requirements. Best-of-breed systems such as Modern Requirements4DevOps and Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane) bring rich functionalities to the ecosystem.

Best-of-breed systems such as Modern Requirements4DevOps and Micro Focus ALM (Formerly known as Micro Focus ALM / QC and Micro Focus ALM Octane) bring rich functionalities to the ecosystem. By integrating Modern Requirements4DevOps and Micro Focus ALM, enterprises can keep the business, development, and quality team focused on customer priorities, quality of the deliverable, and accelerate the product development cycle.

How Modern Requirements4DevOps – Micro Focus ALM integration is beneficial for an enterprise

  • Trace the requirement breakdown and associated test cases
  • Get complete context of the business requirement and receive real-time updates when there is a change in the plan
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes
  • Get full traceability into the Quality Assurance (QA) reports

With Modern Requirements4DevOps + Micro Focus ALM integration, enterprises can:

Modern Requirements4DevOps Micro Focus ALM/QC integration

How OpsHub Integration Manager integrates Micro Focus ALM and Modern Requirements4DevOps

OpsHub Integration Manager integrates Modern Requirements4DevOps and Micro Focus ALM (Formerly known as Micro Focus ALM / QC and Micro Focus ALM Octane) in a bidirectional manner. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘requirements’ from Modern Requirements4DevOps automatically synchronize to Micro Focus ALM and all the defects associated with the ‘requirement’ synchronize back to Modern Requirements4DevOps.

Popularly synchronized entities

Modern Requirements4DevOps Micro Focus ALM/QC Entities Mapping

Use Case: Modern Requirements4DevOps integration with Micro Focus ALM

Problem statement: The product management team doesn’t have insight into the quality of work from the development team.

Solution: When Modern Requirements4DevOps is integrated with Micro Focus ALM (Formerly known as Micro Focus ALM / QC and Micro Focus ALM Octane), the product manager will have real-time insight into the types of defects logged by the quality control team, the priorities of these defects, and the overall quality of work.

  1. The Product Manager creates a ‘user story’ in Modern Requirements4DevOps, defines its priority as ‘High’, and adds descriptive comments for the development and quality control team.
  2. The ‘user story’ synchronizes to Micro Focus ALM along with the priority and description.
  3. Based on this user story, the quality control team writes a ‘test case’ and links it to the corresponding user story.
  4. When the development team completes the work on the user story, the quality control team runs the defined test case and as the test case fails, logs a failure in Micro Focus ALM. The quality control adds further insight into the defect by adding descriptive comment.
  5. In Modern Requirements4DevOps, the status of the ‘user story’ changes to ‘failed’. The related defect also shows up under this ‘user story’.
Modern Requirements4DevOps Integration with Micro Focus ALM/QC

Benefits of integration for Modern Requirements4DevOps and Micro Focus ALM users

Modern Requirements4DevOps
users

  • Traceability for business requirements throughout
    the ALM tool chain
  • Visibility into the progress of development work and the QA cycle
  • No dependency on manual communication for
    making business decisions

Micro Focus ALM users

  • Access to the business requirements, development status, and associated updates from within Micro Focus ALM
  • Complete context of the business requirements
  • No manual efforts needed to keep product management teams updated on the QA cycle and reports

Check Modern Requirements4DevOps integration with other systems

Modern Requirements4DevOps integration

The integration of Modern Requirements4DevOps and Jira ensures there is no scope for communication gaps or miscommunication between project management and development teams.

Modern Requirements4DevOps and Jira Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, the cross-functional collaboration helps the teams get complete context of the business requirements.

Best-of-breed systems such as Modern Requirements4DevOps and Jira bring rich functionalities to the ecosystem. By integrating Modern Requirements4DevOps with Jira, enterprises can seamlessly manage product development. The developers using Jira will have clear visibility into the exact feature requirements and real-time access to any changes/enhancements made to the requirements. On the other hand, Modern Requirements4DevOps users will have a complete view into the development of a requirement that is progressing.

How Modern Requirements4DevOps and Jira integration is beneficial for an enterprise

  • Trace the requirement breakdown completely – access the features, tasks, sub-tasks associated with the requirement
  • Get complete context of the requirements and receive real-time updates when there is a change in the plan
  • Get full traceability into the Quality Assurance (QA) reports from both systems
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes

With Modern Requirements4DevOps and Jira integration, enterprises can:

Modern Requirements4DevOps JIRA integration

How OpsHub Integration Manager integrates Jira and Modern Requirements4DevOps

OpsHub Integration Manager integrates Modern Requirements4DevOps and Jira bi-directionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘requirements’ from Modern Requirements4DevOps automatically synchronize to Jira where they are broken down to ‘stories’. The completion of the story and the status of test results against it automatically synchronizes to Modern Requirements4DevOps.

Popularly synchronized entities

Modern Requirements4DevOps JIRA Entities Mapping

Use Case: Jira integration with Modern Requirements4DevOps

Problem statement: The product management team uses Modern Requirements4DevOps and the development team uses Jira. However, as these systems are not synchronized, the product management team doesn’t have visibility into how the development work is progressing. Any change to the priorities of stories also must be manually communicated.

Solution: When Modern Requirements4DevOps and Jira are integrated, the coordination between the product management team and development team will be seamless.

  1. The Product Manager logs a ‘user story’ Modern Requirements4DevOps.
  2. The Product Manager defines the user story’s specifications and attaches a few emails from the users in Modern Requirements4DevOps.
  3. The new ‘user story’ synchronizes to Jira along with specifications and emails.
  4. The development team starts work on the story and changes the status of the ‘story’ to ‘In Progress’.
  5. The status of the ‘story’ changes to ‘In Progress’ in Modern Requirements4DevOps as well – the Product Manager, is thus notified, that the development work on the new story has started.
Modern Requirements4DevOps integration with JIRA

Benefits of integration for Jira and Modern Requirements4DevOps users

Modern Requirements4DevOps
users

  • Traceability for business requirements throughout
    the ALM tool chain
  • Visibility into the progress of development work
  • No dependency on manual communication for
    making business decisions

Jira users

  • Real-time updates on feature requirements and associated changes/enhancements
  • Complete context of the business requirements
  • No manual efforts needed to keep product management teams updated on the development status

Check Modern Requirements4DevOps integration with other systems