Rally Software Integration

The integration of Rally Software and Salesforce helps the project manager, engineering team, and customer-facing teams, such as support, sales, and services teams align their goals and tasks with each other. With the integration of these two systems, enterprises can have cross-functional transparency and enriched collaboration across the business and technical verticals.

Rally Software – Salesforce Integration Overview

In an Application Lifecycle Management (ALM) environment, the choice of systems, and the collaboration between the cross-functional teams play a great role in delivering quality solutions. While the choice of systems impacts the productivity of a team, the cross-functional collaboration helps the teams get complete context of the business requirements.

Best-of-breed systems such as Rally Software and Salesforce bring rich functionalities to the ecosystem. By integrating Rally Software with Salesforce, enterprises can diminish collaboration barriers between the technical and customer-facing teams that otherwise lead to quality issues, delivery delays, and financial loss.

How Rally Software – Salesforce integration is beneficial for an enterprise

  • Real-time access to customer requests and priorities
  • Communication on the workitems from the native systems itself
  • Real-time updates when a customer issue is resolved

How OpsHub Integration Manager integrates Rally Software and Salesforce

OpsHub Integration Manager integrates Rally Software and Salesforce bidirectionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘ideas’ or any similar custom entity from Salesforce automatically synchronize to Rally Software and all the entities and details associated with the custom entity synchronize back to Rally Software.

Popularly synchronized entities between Rally Software and Salesforce

Rally Software Salesforce Entities Mapping

Use Case: Rally Software integration with Salesforce

Problem statement: The sales team in an organization uses Salesforce and the product development team uses Rally Software. As these systems are not integrated, it becomes cumbersome for the sales team to follow up with backend team on each case.
Solution: If Salesforce and Rally Software are integrated, the sales team will not have to manually coordinate with the product development team.

  1. The sales team, using Salesforce, receives a request from a potential customer for a customer feature in the product.
  2. The sales team, then, logs the request as an ‘idea’ in Salesforce with multiple attachments of the e-mails from the customer. The idea synchronizes to Rally Software as a ‘feature’ along with the attachments.
  3. The product manager, using Rally Software, analyzes the ‘feature’ request and responds to sales team with the possibility of executing this request and estimated effort.
  4. The sales team then speaks to the customer about the estimated cost and possible delivery deadline. As per the discussion, the sales team adds further details to the ‘idea’ in Salesforce.
  5. The details from Salesforce synchronize to the ‘feature’ request. The product manager then approves the request and shares it with the backend team.
Rally Software Salesforce Integration

Benefits of integration for Rally Software and Salesforce users

Rally Software users

  • Traceability for customer requirements throughout the ALM tool chain
  • Visibility into customer requests and priorities
  • No dependency on manual communication for making decisions

Salesforce users

  • Access to the updates coming from development team on customer requirements from within Salesforce
  • Easy to categorize and prioritize customer requests for backend teams
  • No manual efforts needed to keep project & engineering teams updated on customer issues and priorities
Rally Software Integration

The integration of Rally Software with Visual Studio Team Services – Azure DevOps (VSTS) gives real-time visibility to the product management and development team in each other’s work. With this kind of visibility, the product management and development team can plan the delivery timelines better. The product management team also has visibility into the quality of work being delivered by the development team.

Rally Software – Azure DevOps (VSTS) Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems, and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, cross-functional collaboration brings in collective wisdom to make better decisions, faster. Best-of-breed systems such as Azure DevOps (VSTS) and Rally Software bring rich functionalities to the ecosystem. By integrating Rally Software with Azure DevOps (VSTS), enterprises can manage their delivery timelines and allocation of resources better. As the product management team has real-time visibility into how the development tasks are progressing, they can gauge the red alerts in advance and take corrective measures. The development team also has clear visibility into tasks and timelines assigned to them.

How Rally Software – Azure DevOps (VSTS) integration is beneficial for an enterprise

  • Trace the requirement breakdown completely – access the features, stories, tasks associated with the requirement
  • Developers are always up-to-date on feature requirements and associated updates
  • Get complete context of the business requirement and receive real-time updates when there is a change in the plan
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes

With Rally Software + Azure DevOps (VSTS) integration, enterprises can:

Rally Software Azure DevOps (VSTS) Integration

How OpsHub Integration Manager integrates Rally Software and Azure DevOps (VSTS)

OpsHub Integration Manager integrates Rally Software and Azure DevOps (VSTS) in a bidirectional manner. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. The ‘User Stories’ from Rally Software automatically synchronize to Azure DevOps (VSTS) where they are broken down to ‘tasks’. The completion of the story and the status of test results against it automatically synchronizes to Rally Software.

Popularly synchronized entities

Rally Software Azure DevOps (VSTS) Entities Mapping

Use Case: Rally Software integration with Azure DevOps (VSTS)

Problem statement: The project management and development teams are using Rally Software as a project management system and Azure DevOps (VSTS) as a development system. If these two systems are not synchronized, the Project Manager doesn’t have clear visibility into efforts taken to complete a task, status of a task, and similar details to plan work.

Solution: When Rally Software is integrated with Azure DevOps (VSTS), the Project Manager will have real time visibility into the work of development team, which in turn will improve the overall planning and estimation process.

  1. The Project Manager logs a ‘user story’ in Rally Software.
  2. The ‘user story’ synchronizes to Azure DevOps (VSTS).
  3. The development team breaks the ‘user story’ into ‘tasks’ in Azure DevOps (VSTS). They also log the description of the task, estimated effort hour, and priority of each task. All these details also synchronize to Rally Software.
  4. When the development team completes all ‘tasks’, they mark the ‘user story’ as ‘complete’ it in Azure DevOps (VSTS). The status of the user story in Rally Software gets updated along with cumulative details of effort as well as when was the task completed and all other details updated by the development team.
Rally Software Integration with Azure DevOps (VSTS)

Benefits of integration for Rally Software and Azure DevOps (VSTS) users

Rally Software users

  • Visibility into full the development plan
  • Visibility into effort estimation and efforts utilized by development team
  • Visibility into quality of work done by development team
  • Seamless coordination on iteration start and end date

Azure DevOps (VSTS) users

  • Real-time updates on feature requirements and associated changes/enhancements
  • Clear visibility into quality parameters and test results from Azure DevOps (VSTS) itself
  • Seamless coordination on iteration start and end date
Rally Software Integration

The integration of Rally Software with GitHub and Zendesk provides the project management team complete traceability for any ticket (incident, problem, or defect) raised by a customer.

Rally Software – Zendesk & GitHub Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, the cross-functional collaboration helps the teams get complete context of the business requirements.

Best-of-breed systems such as Rally Software, Zendesk, and GitHub bring rich functionalities to the ecosystem. When GitHub is integrated with Rally Software and Zendesk, all stakeholders have real-time visibility into the commits made by the development team. It is also easier to enforce authentic commits against each work item and access the changes/edits made to the commit files from Rally Software itself.

How Rally Software – Zendesk – GitHub integration is beneficial for an enterprise

  • Track commit volume, track commit trends and edits/changes to commit files in real time
  • Enforce authentic commits to make sure each commit is happening against a scheduled and open workitem
  • Eliminate manual effort to close Rally Software & Zendesk workitems by automating the state transition on GitHub commit

With Rally Software + GitHub + Zendesk integration, enterprises can:

Rally Software Zendesk GitHub Integration

How OpsHub Integration Manager integrates Rally Software – GitHub – Zendesk

OpsHub Integration Manager integrates Rally Software with GitHub and Zendesk – each system with the other bidirectionally. It ensures that all data isavailable to each user, in that user’s preferred system, with full context, in real-time.All the details related to a commit made against a work-item in Rally Software canbe tracked from Rally Software itself. For example, for each commit thatdevelopment team makes in GitHub, GitHub synchronizes a ‘commit entity’ linked tothe specific requirement id back to Rally Software. Each ‘commit entity’ includesinformation such as ‘who did the commit?’, ‘when was the commit done?’, and‘which part of the code was committed?’.

The support team, using Zendesk, is also up-to-date with the status of a ticket (incident, problem, or defect) raised by a customer.

Popularly synchronized entities

Rally Software Zendesk GitHub Entities Mapping

Use Case: Rally Software integration with GitHub and Zendesk

Problem statement: Lack of commit traceability means development and support teams must manually update their systems after successful commit against a workitem.

Solution: If Rally Software, GitHub, and Zendesk are integrated using OpsHub Integration Manager, the build results will be automatically synchronized to all the integrated systems.

  1. A support team member logs an incident in Zendesk.
  2. The development team traces it as a ‘defect’ in Rally Software.
  3. The development team works on the ‘defect’ in Rally Software and commits the changes against the ‘defect’ in GitHub.
  4. OpsHub Integration Manager synchronizes the commit information to Rally Software as a ‘change set’ in the associated defect.
  5. The change also reflects in Zendesk.
Rally Software Integration with Zendesk GitHub

Benefits of integration for Rally Software, GitHub, and Zendesk

Rally Software & GitHub users

  • Traceability for business requirements throughout the ALM tool chain
  • Direct visibility into customer issues and their priorities
  • No dependency on manual communication

Zendesk

  • Access and real-time updates to the development status within Zendesk
  • Easy to categorize and transfer customer tickets to Rally Software
  • No dependency on manual communication
Rally Software integration

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems, and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, cross-functional collaboration helps the teams get complete context of the business requirements. Best-of-breed systems such as Rally and Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane) bring rich functionalities to the ecosystem. Integration of Rally with Micro Focus ALM ensures that the development and QA teams are on the same page when it comes to delivery timelines and has complete visibility into each other’s tasks.

Rally Software – Micro Focus ALM Integration Overview

The integration of Rally and Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane) helps in bringing the product development and Quality Assurance (QA) team on the same page. As both, teams have visibility into each other’s tasks and complete the context of customer expectations, the quality of the product is better, and the delivery cycle is shorter.

Best-of-breed systems such as Rally and Micro Focus ALM bring rich functionalities to the ecosystem. Integration of Rally with Micro Focus ALM ensures that the development and QA teams are on the same page when it comes to delivery timelines and has complete visibility into each other’s tasks.

How Rally Software – Micro Focus ALM integration is beneficial for an enterprise

  • Access to QA plans and defects in real time
  • Real-time updates on the status of a story, its estimated time of delivery, and any risks that might delay the impending release
  • Complete context of the customer requirement and visibility into codes written by the development team & test cases
    written by QA team
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes

With Rally Software + Micro Focus ALM integration, enterprises can:

Rally Software Micro Focus ALM/QC Integration

How OpsHub Integration Manager integrates Rally Software and Micro Focus ALM

OpsHub Integration Manager integrates Rally and Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane)in a bidirectional manner. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘requirements’ from Rally automatically synchronize to Micro Focus ALM where they are broken down to ‘stories’. The completion of the story and the status of test results against it automatically synchronizes to Rally.

Popularly synchronized entities

Rally Software Micro Focus ALM/QC Entities Mapping

Use Case: Rally Software Integration with Micro Focus ALM

Problem statement: The development team creates sprints, and requirements in Rally – which is the development system and replicate the same in Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane)– which is used by the QA team. The defects are created in Micro Focus ALM and then replicated in Rally. Manual replication of data takes a lot of time and effort.

Solution: When Rally and Micro Focus ALM (Also known as Micro Focus ALM / QC and Micro Focus ALM Octane) are integrated, there will not be any duplication of efforts and the data between both the systems will synchronize in real time.

  1. The development team, then, creates ‘sprint’ in Rally with basic attributes, which synchronizes to Micro Focus ALM as a ‘cycle’.
  2. The development team then creates ‘User Story’ in the already created sprint in Rally. The ‘requirements’ sync to Micro Focus ALM with traceability of cycle and release.
  3. The developer then works on the ‘User Story’ and updates the status of the ‘User Story’ to ‘Completed’ in Rally, which again synchronizes to status of the ‘requirement’ in Micro Focus ALM.
  4. The QA team, then runs a quality test and finds a ‘defect’. They log the defect in Micro Focus ALM, which synchronizes to the ‘User Story’ in Rally.
Rally Software integration with Micro Focus ALM/QC

Benefits of integration for Rally Software and Micro Focus ALM users

Rally Software users

  • No duplication of efforts for entering the same data in multiple systems
  • Clear visibility into quality parameters, QA schedule, test cases, and test results
  • Seamless coordination on iteration start and end date

Micro Focus ALM users

  • Real-time updates on the story and associated changes/enhancements
  • Access to the business requirements, development status, and associated updates from within Micro Focus ALM
  • Seamless coordination on iteration start and end date
Rally Software Integration
The integration of Rally with GitHub and Jenkins gives the development team completecontrol over the codes being committed in the source code repository. It also creates completetraceability for all workitems in Rally. With complete traceability for each workitem in theecosystem, it is easier for enterprises to fulfil compliance requirements.

Rally Software – GitHub & Jenkins Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, the cross-functional collaboration brings in collective wisdom to take better decisions, faster.

Best-of-breed systems such as Rally, Jenkins, and GitHub bring rich functionalities to the ecosystem. When GitHub is integrated with Rally and Jenkins, all stakeholders have real-time visibility into the commits made by the development team. It is also easier to enforce authentic commits against each work item and access the changes/edits made to the commit files from Rally itself.

How Rally Software – GitHub – Jenkins integration is beneficial for an enterprise

  • Track commit volume, track commit trends and edits/changes to commit files in real time
  • Enforce authentic commits to make sure each commit is happening against a scheduled and open workitem
  • Eliminate manual effort to close Rally workitem by automating the state transition on GitHub commit

With Rally + GitHub + Jenkins integration, enterprises can:

Rally Software GitHub Jenkins Integration

How OpsHub Integration Manager integrates Rally, GitHub, and Jenkins

OpsHub Integration Manager integrates Rally with GitHub and Jenkins. It ensures that all data is available to each user, in that user’s preferredsystem, with full context, in real-time. All the details related to a commitmade against a work-item in Rally can be tracked from Rally itself. Forexample, for each commit that development team makes in GitHub,GitHub synchronizes a ‘commit entity’ linked to the specific requirement idback to Rally. Each ‘commit entity’ includes information such as ‘who didthe commit?’, ‘when was the commit done?’, and ‘which part of the codewas committed?’. The integration of Jenkins also ensures elimination ofdeveloper’s effort to close Rally workitem by automating the statetransition on GitHub commit.

Popularly synchronized entities

Rally Software GitHub Jenkins Entities Mapping

Use Case: Rally integration with GitHub and Jenkins

Problem statement: No control on backlogs getting committed – therefore, anyone can commit on a defect that is not even present in the active sprint.

Solution: If Rally, GitHub, and Jenkins are integrated using OpsHub Integration Manager, then OpsHub Integration Manager can put a check that user can only commit on a defect that is present in active sprint.

  1. A developer works on a ‘user story’ in Rally and runs a test case against it. The test case passes.
  2. The developer then commits against the ‘defect’ in GitHub.
  3. As the ‘defect’ against which the developer has committed is not in active sprint, when Jenkins runs a pre-scheduled test on it, the commit fails.
  4. The status of the commit synchronizes to Rally.
Rally Software Integration with GitHub Jenkins

Benefits of integration for Rally Software and GitHub users

Rally users

  • Complete traceability from Rally to source code in GitHub
  • Visibility into the volume, quality of commits, and commit trends in real-time
  • Reduced dependency on manual communication to track the completion of a task

GitHub users

  • Each commit can be traced back to its respective workitem at any given point in time from GitHub itself
  • Enforced checkpoints ensure that no mandatory steps/checks are missed while making a commit – this leads to high success rate for commits
Rally Software Integration

The integration of Rally Software with ServiceNow gives real-time visibility to the development and customer support teams visibility into each other’s work. With this kind of visibility, the coordination between the teams becomes easier and customer issues are resolved faster.

Rally – Software ServiceNow Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems and the collaboration between the cross-functional teams play a great role in delivering quality solutions. While the choice of systems impacts the productivity of a team, cross-functional collaboration enhances seamless communication between teams to take better decisions, faster.

By integrating Rally Software with ServiceNow, enterprises can diminish collaboration barriers between development and customer service teams that otherwise lead to quality issues, delivery delays, and financial loss.

How Rally Software – ServiceNow integration is beneficial for an enterprise

  • Real-time access to customer issues and priorities
  • Communication on the workitems from the native systems itself
  • Real-time updates when a customer issue is resolved

With Rally Software + ServiceNow integration, enterprises can:

Rally Software ServiceNow Integration

How OpsHub Integration Manager integrates Rally Software and ServiceNow

OpsHub Integration Manager integrates Rally Software and ServiceNow bi-directionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘tickets’ from ServiceNow automatically synchronize to Rally Software and all the entities and details associated with the ‘tickets’ synchronize back to Rally Software.

Popularly synchronized entities

Rally Software ServiceNow Entities Mapping

Use Case: Rally Software integration with ServiceNow

Problem statement: Service & support team raises an issue highlighted by the client to the backend team via email. Someone in the backend team resolves the issue but forgets to inform the service & support team that the highlighted issue has been resolved. As the client doesn’t get an update about the highlighted issue in the time agreed on the SLA, the client escalates this problem.
Solution: The issue got escalated because the service & support team and the backend operations team failed to exchange the requisite information in time and pass it on to the client. This is a classic case of communication gap in a heterogenous ecosystem, which can be resolved by introducing an effective integration solution.

  1. A customer faces an issue in resetting the password of a user and logs an ‘Incident’ ticket in ServiceNow.
  2. A support representative analyzes the issue and concludes that there is a defect in the product.
  3. OpsHub Integration Manager identifies the ‘Incident’ logged in ServiceNow and propagates it as ‘Defect’ in Rally Software.
  4. The backend team examines the defect, resolves it, and updates its status as ‘Fixed’.
  5. OpsHub Integration Manager communicates the change in the status of the ‘Defect’ to ServiceNow. The status of the ‘Incident’ in ServiceNow changes accordingly.
Rally Software Integration with ServiceNow

Benefits of integration for Rally Software and ServiceNow users

Rally Software users

  • Traceability for requirements/features throughout the ALM tool chain
  • Visibility into customer issues and priorities
  • No dependency on manual communication for making decisions

ServiceNow users

  • Access to the business requirements and associated updates from within ServiceNow
  • Easy to categorize and transfer customer tickets to Rally Software
  • No manual efforts needed to keep backend teams updated on customer issues and priorities
Rally Software Integration

The integration of Rally Software with Azure DevOps Server (TFS) gives real-time visibility to the product management and development team in each other’s work. With this kind of visibility, the product management and development team can plan the delivery timelines better. The product management team also has visibility into the quality of work being delivered by the development team.

Rally Software – Azure DevOps Server (TFS) Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems, and the collaboration between the cross-functional teams play a great role. While the choice of systems impacts the productivity of a team, cross-functional collaboration brings in collective wisdom to make better decisions, faster. Best-of-breed systems such as Azure DevOps Server (TFS) and Rally Software bring rich functionalities to the ecosystem. By integrating Rally Software with Azure DevOps Server (TFS), enterprises can manage their delivery timelines and allocation of resources better. As the product management team has real-time visibility into how the development tasks are progressing, they can gauge the red alerts in advance and take corrective measures. The development team also has clear visibility into tasks and timelines assigned to them.

How Rally Software – Azure DevOps Server (TFS) integration is beneficial for an enterprise

  • Trace the requirement breakdown completely – access the features, stories, tasks associated with the requirement
  • Developers are always up-to-date on feature requirements and associated updates
  • Get complete context of the business requirement and receive real-time updates when there is a change in the plan
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes

With Rally Software + Azure DevOps Server (TFS) integration, enterprises can:

Rally Software Azure DevOps Server (TFS) Integration

How OpsHub Integration Manager integrates Rally Software and Azure DevOps Server (TFS)

OpsHub Integration Manager integrates Rally Software and Azure DevOps Server (TFS) in a bidirectional manner. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. The ‘User Stories’ from Rally Software automatically synchronize to Azure DevOps Server (TFS) where they are broken down to ‘tasks’. The completion of the story and the status of test results against it automatically synchronizes to Rally Software.

Popularly synchronized entities

Rally Software Azure DevOps Server (TFS) Entities Mapping

Use Case: Rally Software integration with Azure DevOps Server (TFS)

Problem statement: The project management and development teams are using Rally Software as a project management system and Azure DevOps Server (TFS) as a development system. If these two systems are not synchronized, the Project Manager doesn’t have clear visibility into efforts taken to complete a task, status of a task, and similar details to plan work.

Solution: When Rally Software is integrated with Azure DevOps Server (TFS), the Project Manager will have real time visibility into the work of development team, which in turn will improve the overall planning and estimation process.

  1. The Project Manager logs a ‘user story’ in Rally Software.
  2. The ‘user story’ synchronizes to Azure DevOps Server (TFS).
  3. The development team breaks the ‘user story’ into ‘tasks’ in Azure DevOps Server (TFS) and log their effort hours.
  4. When the development team completes all ‘tasks’ and marks the ‘user story’ as ‘complete it in Azure DevOps Server (TFS), the status also synchronizes to Rally Software along with all effort details.
  5. This will help the project management team get a clearer view in the productivity of the development work. It will also give them insights into planning similar deliverables better.
Rally Software integration with Azure DevOps Server (TFS)

Benefits of integration for Rally Software and Azure DevOps Server (TFS) users

Rally Software users

  • Visibility into full the development plan
  • Visibility into effort estimation and efforts utilized by development team
  • Visibility into quality of work done by development team
  • Seamless coordination on iteration start and end date

Azure DevOps Server (TFS) users

  • Real-time updates on feature requirements and associated changes/enhancements
  • Clear visibility into quality parameters and test results from Azure DevOps Server (TFS) itself
  • Seamless coordination on iteration start and end date
Rally Software integration

The integration of Rally Software with Jira helps enterprises closely couple the product management, development, and Quality Assurance (QA) teams in the ecosystem. With this kind of visibility, the coordination between the teams becomes easier and the product delivery process becomes seamless.

Rally Software and Jira Integration Overview

In an Application Lifecycle Management (ALM) ecosystem, the choice of systems, and the collaboration between the cross-functional teams play a great role in delivering quality solutions. While the choice of systems impacts the productivity of a team, cross-functional collaboration enhances seamless communication between teams to make better decisions, faster decisions.

By integrating Rally Software with Jira, enterprises can diminish the collaboration barriers between product management, development, and QA teams that otherwise lead to quality issues, delivery delays, and financial loss.

How Rally Software and Jira integration is beneficial for an enterprise

  • Trace the user story breakdown and associated test cases
  • Get complete context of the customer requirement and receive real-time updates when there is a change in the plan
  • Coordinate on the delivery timelines seamlessly with concurrent updates on changes
  • Get full traceability into the Quality Assurance (QA) reports

With Rally Software and Jira integration, enterprises can:

Rally Software JIRA integration

How OpsHub Integration Manager integrates Rally Software and Jira

OpsHub Integration Manager integrates Rally Software and Jira bi-directionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All ‘user stories’ from Rally Software along with all details synchronize to Jira giving the development team visibility into the plan. The product management team using Rally Software also has real-time visibility into the progress of the development work; and therefore, they can plan the iterations better.

Popularly Synchronized Entities

Rally Software JIRA Entities Mapping

Use Case: Rally Software integration with Jira

Problem statement: The product management team must manually coordinate with the development and Quality Assurance (QA) team to track the progress of a user story. The product management uses Rally Software and development team uses Jira.
Solution: When Rally Software and Jira are bi-directionally integrated using OpsHub Integration Manager, the product management team can track the progress of the corresponding ‘requirement’ in Jira and the ‘defects’ coming in from the QA team directly from Rally Software. This leaves no scope for communication gaps or miscommunication.

  1. Product Manager creates a ‘user story’ in Rally Software with following attributes: Name, Description, and Attachment.
  2. The ‘user story’ from Rally Software synchronizes to Jira as ‘requirement’ with Name, Description, Attachment, and a link to the ‘user story’ in Rally Software.
  3. The development team breaks down the ‘requirement’ in Jira into ‘sub tasks’.
  4. The ‘sub tasks’ synchronize to Rally Software as ‘tasks’.
  5. When the developer marks the ‘sub tasks’ as ‘complete’ in Jira, the status of corresponding ‘tasks’ also get updated. When all ‘sub tasks’ are completed, the ‘requirement’ in Jira is marked as ‘complete’. This in turn also changes the status of the corresponding ‘user story’ in Rally Software.
  6. The Quality Assurance (QA) team runs a test case against the completed ‘user story’ and logs a ‘defect’ against it in Rally Software. The QA team also specifies the priority of the ‘defect’.
  7. The ‘defect’ synchronizes to Jira as a ‘bug’ associated with the corresponding ‘requirement’ along with priority defined by the QA team.
Rally Software Integration with JIRA

Benefits of integration for Rally Software and Jira users

Rally Software users

  • Visibility into full the development plan
  • Visibility into effort estimation and efforts utilized by development team
  • Visibility into quality of work done by development team
  • Seamless coordination on iteration start and end date

Jira users

  • Real-time updates on feature requirements and associated changes/enhancements
  • Clear visibility into quality parameters and test results from Jira itself
  • Seamless coordination on iteration start and end date