OpsHub Integration Manager for Rally -Jira Integration

Synchronize project information, such as user stories, tasks, and status updates, between Rally and Jira with high data fidelity bi-directional sync

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Companies that trust OpsHub Integration Manager for robust & high-fidelity data integration

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What happens when you integrate Rally and Jira?

Enjoy a unified view of your ALM lifecycle across Rally & Jira with a near real-time sync

Use Rally as single source of truth for project planning and compliance reporting while dev teams use Jira to manage workflow

Better decision-making on resource allocation, project prioritization, and more with granular custom reports

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Common challenges when integrating Rally & Jira

  • Differences in hierarchy: Rally's rich hierarchy might clash with Jira's simpler structure (epic & story). This mismatch can lead to missing data during integration and will require more customization.
  • Project movemen: Rally and Jira data drift as issues move projects or change types.
  • Format retention: Rally and Jira use different formatting languages (HTML vs Wiki markup). This can mess up data during integration if formatting isn't preserved.
  • System slowdown: The Rally-Jira integration does not scale well, leading to performance degradation when handling significant data volumes or complex workflows .
  • High implementation & maintenance cost: Expanding the integration with new projects or fields is cumbersome.

How to integrate Rally & Jira

First choose your Integration approach based on sync fidelity, scalability & cost-effectiveness

Scalable Integration Data Fidelity Low Maintenance Cost

Script-Based

(build your own sync tool)

Heavily relies on custom scripts which is time-consuming & error-prone to manage at scale

Heavy scripting is needed to minimize information gaps for each information type i.e. comments, embedded content, data movement, attachments etc.

High implementation & maintenance cost. Needs dedicated tech resource for script maintenance

Workflow Automation

(similar to script-based, but
with GUI)

Relies on drag & drop pre-made triggers and connectors. Needs scripting for custom integration

Requires sync admin to script for conflict and system recovery management

High maintenance cost as sync admin is essentially scripting integration in each workflow.

Plugin-Based

(Sync add-on installed in end points)

Slows down the system by adding to processing required and consuming same resources as server

Potential for information gaps in complex integration since plugins generally do not handle complex data

High to medium maintenance cost because of frequent admin interference due to missed events

OpsHub Integration Manager

(Central sync hub with out-of-box sync capabilities)

Incremental data fetching to avoid system overload. GUI-based sync configurations

Out-of-box no-code features to ensure predictable sync taking care of conflicts and system down scenarios

Low maintenance due to self-led & reliable sync capabilities

OpsHub Integration Manager: Central-sync hub for high sync fidelity, scalability & cost-effectiveness

OpsHub Integration Manager (OIM) is industry’s leading independent central sync hub that promises;

  • Zero data leakage: No information gaps during the sync
  • Scalable & limitless integration: Sync across any tools & environments
  • Low maintenance costs: GUI-based interface for common integration use cases & customized workflow for complex business requirements
How does this ensure seamless integration between Rally and Jira?
  • OpsHub Integration Manager retains formats between HTML & Wiki via an out-of-box & no-code approach.
  • Promises high data fidelity during the data sync across Rally & Jira by guaranteeing zero data leakage.
  • Seamless project and issue movement across Rally & Jira without duplication.
OIM is programmed to overcome common integration challenges that can be a blocker with other integration approaches.

Exploring more features of the OpsHub Integration Manager

One tool for all your sync needs

Scale effortlessly without writing code

End-to-end traceability: Zero missed event during the sync

Built-in conflict resolution + recovery

Deployment flexibility: On-Premises & Cloud

High integration fidelity that helps in creating reliable compliance reports

Integrate Rally & Jira in 5 Easy Steps

01

Step

Setup connection to Rally & Jira

02

Step

Select project(s) to be integrated

03

Step

Select entity(es) to be integrated

04

Step

Select sync direction and sync filter

05

Step

Click and map fields to be integrated

Use Case: How Rally & Jira Integration Works

Creating a bridge between Rally & Jira allows the DevOps and other cross-functional teams to synchronize data and workflows between the two platforms. Let’s have a look at how OIM creates this bridge:

Problem statement:

The product management team must manually coordinate with the development and Quality Assurance (QA) team to track the progress of a user story. The product management uses Rally Software, and the development team uses Jira.

Solution:

When Rally Software and Jira are bi-directionally integrated using OpsHub Integration Manager, the product management team can track the progress of the corresponding ‘requirement’ in Jira and the ‘defects’ coming in from the QA team directly from Rally Software. This leaves no scope for communication gaps or miscommunication.

  • Product Manager creates a ‘User Story’ in Rally Software with the following attributes: Name, Description, and Attachment.
  • The ‘User Story’ from Rally Software synchronizes to Jira as ‘Requirement’ with Name, Description, Attachment, and a link to the ‘User Story’ in Rally Software.
  • The development team breaks down the ‘Requirement’ in Jira into ‘Sub Tasks’.
  • The ‘Sub Tasks’ synchronize to Rally Software as ‘Tasks’.
  • When the developer marks the ‘Sub Tasks’ as complete in Jira, the status of corresponding ‘Tasks’ also get updated. When all ‘Sub Tasks’ are completed, the ‘Requirement’ in Jira is marked as complete. This in turn also changes the status of the corresponding ‘User Story’ in Rally Software.
  • The Quality Assurance (QA) team runs a test case against the completed ‘User Story’ and logs a ‘Defect’ against it in Rally Software. The QA team also specifies the priority of the ‘Defect’.
  • The ‘Defect’ synchronizes to Jira as a ‘Bug’ associated with the corresponding ‘Requirement’ along with priority defined by the QA team.

Business value provided

0 %
better resource utilization
0 %
growth in SLA turnaround time
0 %
increase in customer satisfaction

What they said

Success stories of those who tried, experienced, and scaled growth with OpsHub

When it comes to live synchronization, it is something very magical for us because the teams are working on their own ADO team projects and they need to be least worried about whatever updates they make – their epics, features and bugs, they get automatically synced so that management can see the information as a whole organization.
<b>Dibya Pattnaik</b></br><span class="test-designation">Head of R&D DevOps</span>
Dibya Pattnaik
Head of R&D DevOpsABB
We have recaptured 15-20% of our developer productivity. The developers always have clarity on which items are top priority, and we can give customers real-time status updates on the spot. With OpsHub, everyone is much more relaxed, and we can resolve more issues faster.
<b>Kristina Larsen</b></br><span class="test-designation">Development Manager</span>
Kristina Larsen
Development ManagerX-celerate
We found the technical support from OpsHub to be exceptional as it helped us to solve several problems and optimize how we use the integration. We went from slow and cumbersome, heavy releases spanning years to lower-risk and simplified release cycles spanning months.
<b>Rob Ayers</b></br><span class="test-designation">Senior Staff Systems Engineer</span>
Rob Ayers
Senior Staff Systems EngineerA-dec, Inc
Case Study

CSI Leasing Transforms DevOps Leveraging OpsHub

CSI Leasing, Inc., based in St. Louis, MO, is a leading financial leasing and IT Asset Disposition (ITAD) company with a global presence in the Americas, Europe, and Asia-Pacific. As one of the world’s largest equipment leasing companies, it offers leasing financing, asset management, end-of-life data security, and disposal services in over 50 countries. With a five-decade focus on technology solutions, CSI Leasing is a recognized industry leader.

Get started with your Rally & Jira integration today!

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Frequently Asked Questions

Out of the four integration approaches available in the market, here’s a quick view of why a central sync hub is a superior approach:

  • Script – Based approach – Highly customizable but time consuming with a higher maintenance cost.
  • Workflow Automation – Similar to script-based approach, it just gives drag-drop UI to script integration.
  • Plugin – Based approach – Limited customization, often results in missed sync and end-system slowdown.
  • Central Sync Hub – No-code sync, pre-built sync capabilities, near real-time data, error handling. Scripting for power users.

A central sync hub offers converting formatting during data transfer. It standardizes plain text or using a common markup language across both platforms.

The frequency of sync of issues between Rally and Jira can be set up to sync in near real-time at 30-seconds or 1 minute or at a specific interval (e.g., every 15 minutes) using OpsHub Integration Manager.

When an issue is deleted from Jira or Rally, OIM will move its twin in other system to recycle bin, if there is one else will mark the twin as deleted in a field or comments.
When an issue is moved from one project to another in Rally or Jira, OIM will move the issue in other tool as well without creating duplicates.

Yes, OIM supports on-premises / customer private cloud installation of solution, in addition to a OpsHub cloud option. As OIM is not a plug-in, all requests will be inbounded from OIM to Rally/Jira. No outbound requests from Rally/Jira will be made.

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